About the Role:

We are looking for a detail-oriented IT & Systems Admin Support Staff to provide technical assistance across various departments. This role involves troubleshooting hardware and software issues, supporting finance and cinema operations, and ensuring seamless connectivity for merchants and admin users.

Key Responsibilities:

Microsoft Office & IT Support

Assist employees with Word, Excel, and Email issues

Troubleshoot and resolve common IT concerns

Printer & Hardware Support

Resolve paper jam problems and replace toner when needed

Troubleshoot printer access and printing issues

Finance Team Support

Assist with SAP system issues

Cinema Operations Support

Ensure Cinema Backoffice and Snackbar internet is working

Check Ticket Seller machines for proper functionality

Verify Porter Box connectivity to Cinema Internet

Inspect POS systems for connectivity and sales validation

Perform daily checks on POS and Cinema Servers

Backup the Cinema Server daily

Marketing & System Assistance

Upload marketing ads in Pay Parking Station and Concierge LED

Assist Ubitech with Internet connection issues

Support Parking Membership management in Smartsheet

Backup and upload marketing photos to OneDrive

Merchant & Admin Support

Assist merchants and Ayala Admin users with portal issues

Support merchants and Ayala Admin users with Harmonia concerns

Data & Employee Management

Backup all files of resigned employees

Qualifications:

Bachelor's degree in IT

Experience in IT support, troubleshooting, and system administration

Proficiency in Microsoft Office (Word, Excel, Outlook)

Knowledge of SAP, POS systems, and server maintenance is a plus

Strong problem-solving skills and attention to detail

Ability to multitask and provide excellent customer support

Why Join Us?

Competitive salary and benefits package

Growth and career development opportunities

Please refer to job description.