GENERAL DUTIES:

Health and Safety

· Ensure that all potential and real Hazards are reported immediately and rectified.

· Be fully conversant with all departmental Fire, Emergency and Bomb procedures.

· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and employees.

· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.

· Ensure all staff within the department work in a manner which is safe and unlikely to give risk of harm or injury to selves or others.

· Use safe manual handling techniques and practice safe work habits following El Nido Resorts Health, Safety and Environment policies, maintain procedures to minimize our impact on the environment and prevent pollution.

Confidentiality

· Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to El Nido Resorts Internet and Email policy.

· Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

To be fully conversation with:

· Hotel fire procedures

· Hotel security procedures

· Hotel Health and Safety policy and procedures

· Hotel Facilities and attractions

· Hotel standards of operation and departmental procedures

· El Nido Resorts Grooming of Luxury and Appearance guidelines

· El Nido Resorts values and its corresponding strategies

· Methods of accepted payment of the company

· Short- and long-term company marketing promotions

Carries out additional tasks from time to time, by request of senior team members which may not be directly related to the job role but necessary for smooth operation of the resort

Qualifications:

· Restaurant or management experience or more education is generally preferred.

· Strong understanding of business management and accounting principles.

· Excellent computer, problem-solving, and customer service skills.

· Exceptional communication and interpersonal skills.

· Ability to diffuse tense situations and resolve conflicts.

· Willingness to work during peak hours, including nights, weekends, and holidays.

· Effectively delegate responsibilities and maximize resources.

· Decisiveness.

· Previous experience in Maldives, island or remote location.

· Experienced in Fire & Life safety systems.

Please refer to job description.